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A and W Root Beer

A and W Root Beer

www.rootbeer.com
What is your customer experience with A and W Root Beer?

A and W Root Beer Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

A and W Root Beer has a 2.7 star rating from 19 reviews with mostly neutral sentiment; rating skewed toward unfavorable (53%) versus positive (32%). Consumers cite taste positives but frequent quality and packaging issues.

Key Takeaways for Future Customers

  • Check packaging and expiration dates before purchase and read A and W Root Beer reviews for recent quality reports.
  • Keep receipts and photos if planning to request refunds or replacements.
  • Expect medium price level and varied availability of zero sugar and specialty flavors.

Negative Feedback / Risk Areas

  • Recurring complaints include flat or half‑full cans, leaking or empty sealed cans and foreign objects.
  • Many customers report trouble reaching customer service and difficulty obtaining refunds.
  • A and W Root Beer customer complaints mention product consistency, scarcity of zero sugar options, and issues with coupons.

Positive Feedback

Multiple reviewers praise the classic taste when product is as expected and note loyalty to the brand for decades.

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Media from reviews

A and W Root Beer - Ever lasting memories
A and W Root Beer - Ever lasting memories - Image 2A and W Root Beer - Leaking can.A and W Root Beer - Can opening failA and W Root Beer - Bad productA and W Root Beer - Bad product - Image 2A and W Root Beer - Bad product - Image 3
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Show reviews that mention
root beer beer root information bottle number soda issue phone code
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Anonymous
map-marker Indianapolis, Indiana

Bad A & W root beer batch?

AI Highlights
  • - Unusual taste in several bottles from the same eight-pack.
  • - A different eight-pack bottle tasted fine earlier.
  • - Labels are hard to read.

I have managed to purchase an eight pack of 12 oz bottles of A & W Root Beer. Yesterday at Sunday lunch my son said that his root beer tasted strange.

I open another bottle and took a drink it and he was right. It did taste weird. He said that a couple of weeks ago at Sunday lunch the same happened but he didn't want to say anything and he got a different bottle from a different eight pack and it was fine. It is like some ingredient is missing'

It is hard to read the information on the bottle, but it looks identifying info says MAY0726CB51111 and 1112 all in same eight pack.

I am concerned and thinking that we are not the only ones that noticed this issue and I thought you should be aware.

The root beer would have been purchased at Walmart in Anderson, Indiana.

Of course, we will not continue to drink the root beer from the same eight pack.

We would like to know what could have possibly happened to the root beer.

R. A.

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Resolved
Tom B Swx
map-marker Saint Louis, Missouri

Resolved: Call was complete waste of time voice on other had extreme accent and microphone had tons of static

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AI Highlights
  • - They seek nutritional details for A&W Zero Sugar Root Beer.
  • - They want to know if the caramel coloring contains phosphates and the exact amount.

I want to know about the nutritional information on your A & W Zero Sugar Root Beer. Im on renal dialysis and am concerned as to whether this product contains phosphates in the caramel coloring and if so how much?

Pros:
  • Good taste low calorie
Cons:
  • Possible phosphate content and possible 4-methylimidazole content

Preferred solution: The information I had requested given by a credible understandable voice and an email document that I could have confidence in

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1 comment
Guest

All dark soft drinks have phosphates. The artificial sweetener contains potassium. Both not advised.

michael b Fct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newburgh, New York

Flat can of soda

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AI Highlights
  • - Reported a can in a 12-pack with no pressure and no carbonation.
  • - Chatted with a bot; asked to enter credit card information to join.
Updated by user Dec 09, 2025

My issue is trivial however, for the company to not respond or provide acceptable path for resolution or care one bit about their customers ... I can only say, I won't be patronizing (any of) the brand.

Things happen, but when a company fails to make good ... I'm done with them.

Original review Nov 24, 2025

I tried to contact A&W root beer to report 1 can in a 12-pack that had no pressure and no carbonation when opened. I chatted with a bot and was then directed to 'just answer' and required to enter my credit card information to join.

Are you serious??? I'm going out of my way to make you aware of an issue, and I have to pay???

That's not going to happen. There are too many other brands for me to patronize with that way of thinking.

Loss:
$10

Preferred solution: Full refund

User's recommendation: Don't buy A&W

View full review
Mary B Vhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Myers, Florida

I bought a case of 12 of the Ice Cream Sundae flavor and there was a sealed can in the box that had nothing in it. There is a small dent at the bottom of the can but no holes.

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AI Highlights
  • - The can was sealed but empty.
  • - Bar code 780** ***** *; AW-1044 ICHC.00325n; tab H220G.
  • - Regular flavor with sugar; compensation requested for a free coupon.

The can was sealed but empty. The bar code is780** ***** * and AW-1044 ICHC.00325n. the tab number is H 220 G.

Another number is which is in a box is 507 19 D2 RA652 Also it is the regular flavor with sugar I think I should be compensated with a free coupon.

Pros:
  • It is great in taste
Cons:
  • None except in this case

Preferred solution: How about a coupon for a free 12 pack.

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1 comment
Mary B Vhn

I'm sorry that I missed your earlier email. I'd still like a result of my comment maybe with a free coupon for a 12 pack. Otherwise we will continue to enjoy your products.

Anonymous
map-marker Fort Wayne, Indiana

Ever lasting memories

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AI Highlights
  • - Great prop for unexpected marriage proposal.
  • - Thanks for the memory for me and my future husband.
  • - Your product will be at the wedding reception.
A and W Root Beer - Ever lasting memories
A and W Root Beer - Ever lasting memories - Image 2

Made a Great prop in an unexpected marriage proposal Thanks for making a great memory for myself an my future husband I couldnt have asked for a better day with one of my favorite sodasYour product will definitely be at the wedding reception And again thanks for the great product an the ever lasting memory

User's recommendation: My go to soda always been great

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Ellwood Ipd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with A&W Zero

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I have had 5 of the recycled bottles recently out of different 6 packs that are flat. This has happened only since the recycled bottles started. Just thought you should know.

User's recommendation: Fix it

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Anonymous

Chemical taste in rootbeer

AI Highlights
  • - I drove there; Winco won't exchange.
  • - I was to get a free 12 pack coupon by mail, but I didn't get it.
  • - Since June, it's now August.

I have not received any other information. Winco will not exchange the product.

I was suppose to receive a coupon in the mail for a free 12 pk. And HAVE NOT. It should be for 2 or 3. Driving there n back.

Bad A N W. Driving there and back again and Winci refused to exchange it !

Then if I ever receive a coupon Driving there and back again !!! It's been since June it's now the end of August !

User's recommendation: Be careful drinking A n W it may have chemicals in it that could make you sick or kill you !

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Indianapolis, Indiana

Leaking can.

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AI Highlights
  • - Bought 5 12-packs of A&W on sale; one can leaked at checkout and was replaced.
  • - At home, another carton was soft and wet; a can had a hole.
A and W Root Beer - Leaking can.
Contains 1 confidential file for company representatives

I went to Krogers and purchased 5 12pkgs of A&W, special sale. When checking out l noticed a puddle under my cart.

One can was leaking, the clerk removed it and got me a new 12pkg. When we got home, my husband said there was one leaking in another carton. Package was soft and wet.

I opened it there was one can almost completely drained. When l inspected it ,it had a pin size hole on the side.

User's recommendation: Check cartons just to be safe. Of no leaks.

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Dianne O Hhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality control issue

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AI Highlights
  • - One can in a 12-pack was less than half full but tasted fine.
  • - SKU 041207****C035 and 781870 were noted; I will continue drinking A&W.

I drink a 12pk of A&W a week, but in this particular 12pk I pulled out a bottle that was less than half full. I still opened the can and it tasted just fine, but I wanted to let you know about this so you can perhaps correct whatever problem their might be.

I am not looking for coupons for free soda and I will continue to drink my favorite beverage.

nobody or thing can keep me from my A&W.

the number on the can by the sku is041207****C035 and the sku number is 781870. I bought Your time and consideration is so very appreciated. - Dianne Ott, 125 Perry Ave.

East apt# 24, Silver Springs, New York, 14550. My phone# is 716-572-****.

My e-mail is ottskidi1951@***.com.

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Anonymous
map-marker Seattle, Washington

Promoting

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On July 4th I will be running an ice cream stand at a rodeo. I plan on selling root beer floats.

Naturally I will use A AND W root beer. Do you have signage and/or other promotional material?

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Anonymous
map-marker Lynwood, California

Bad soda

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AI Highlights
  • - The diet root beer was flat and disappointing.
  • - It turned me away from A&W Diet Root Beer Zero.
  • - I usually buy them from Walmart or Food 4 Less.

I purchased a 6 pack of a and w diet rootbeer zero. The soda was so flat i couldn't believe it.

I was so disappointed. I usually get them from Walmart or food 4 less.

It totally turned me against the rootbeer which is my favorite because its caffeine free, and tadte good. Not anymore.

User's recommendation: Look for expiration date because I couldn't find it and I bought this from cvs in Compton, ca

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Jane W Yvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lamont, California

Foreign object in my can of A&W root beer

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AI Highlights
  • - The phone number isn't operational.
  • - I went through the code and calling process.
  • - I found a foreign object in an A&W root beer can; I want to discuss it.

I tried calling and went through the entire process of obtaining a code, acquiring the phone number, and initiating the call, only to find out that your phone number is not operational at this time and I am unable to make the call. I have been purchasing A&W root beer for some time and found a foreign object in one can that I'd like to discuss with you.

I am not sure what I need to do. I will keep trying to call but am very disappointed.

Pros:
  • Great taste quality control of cans would be a con
Cons:
  • Quality control of cans

Preferred solution: Not sure at this time need to talk to someone OK?

User's recommendation: None at this time

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Regan J Pul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to find a product

Where can I buy A & W TEN Root Beer. I had it at a party and I want to buy it but can't find it even on line

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Cathy O Dyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Can opening fail

AI Highlights
  • - Pull-tabs on the last two 12-packs are hard to open.
  • - Hammering is needed to open the cans.
  • - Loves the product, but the opening method may hurt hands.
A and W Root Beer - Can opening fail

The last two 12-packs of A&W cans have given me a problem to open. The pull-top does not open, but has to be hammered to break through the metal opening.

I love the product, but I'm afraid this method may cause harm to my hands.

The product number on the carton is 2:240T2IA H4244****. The can number is H4244 0T2 and the date code is 12/17.

Preferred solution: how come we can't open thies cans??

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Betty H Ipv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My grandson had an interview set up for Monday at 4:00 . He got there and the manager told him she's not interviewing anymore tonight. He was.looking forward to that interview just for the mana

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To disrespect him this needs to stop that manager needs to.lose.there job .it would have been his first interview ever he worked hard preparing

Loss:
$100
Cons:
  • Management sucks

Preferred solution: That manager to lose there job

User's recommendation: Not a good place to go managment sucks there

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Felicity Fit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Find expiration date on bottle

Where did you hide it. This is crazy it's not in plain site xxxxx and to reach you, is even more ridiculous

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